After Receiving Complaints About a Subordinate, When Is It MOST

question 50

Multiple Choice

After receiving complaints about a subordinate, when is it MOST effective to provide corrective feedback?

• A) at a later time so all involved have had time to calm down
• B) soon after the incident is noticed
• C) before a preliminary investigation can be conducted
• D) after similar incidents occur so all can be addressed at the same time

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Definitions:

Operant Conditioning

The method of modifying the robustness of a behavior through the application of rewards or disciplinary actions.

Insight Therapy

A type of psychotherapy aimed at increasing a patient's awareness of underlying motives and defenses to improve mental health.

Attention-deficit/hyperactivity Disorder

A neurodevelopmental disorder characterized by a pattern of inattention and/or hyperactivity-impulsivity that interferes with functioning or development.

Fidgeting

Minor movements, especially of the hands and feet, driven by nervousness, impatience, or boredom.