Using E-Mail Messages That Pretend to Be from a Legitimate

question 39

Multiple Choice

Using e-mail messages that pretend to be from a legitimate source to obtain account information for the purpose of identity theft is referred to as

• A) pharming.
• B) phishing.
• C) skimming.
• D) trolling.

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Definitions:

Omni-Channel Retail

A retail strategy that provides customers with a seamless shopping experience across various channels and devices.

Tangible Goods

Physical items that can be seen, touched, and possessed, distinct from services or digital products, and central to traditional economic exchange.

Response Time

The duration between when a customer request is made and when it is fulfilled, which is critical for customer satisfaction.

Vanquished Competitor

A competitor that has been thoroughly defeated or overcome, often no longer able to compete in the market.