A Windows 10 User Is Having Trouble with Zoom Sessions

question 10

Multiple Choice

A Windows 10 user is having trouble with Zoom sessions. She tells you that she recently installed an updated webcam driver that she hoped would allow her to properly use Zoom backgrounds. However, ever since she updated the driver, her Zoom sessions frequently freeze and her video is very slow. What do you recommend that she do to get Zoom working again quickly?

• A) Use Device Manager to roll back the webcam driver.
• B) Use Programs and Features to uninstall and reinstall the webcam software.
• C) Ask her to install an unsigned driver that you downloaded from the Internet.
• D) Ask her to stop using the webcam and only use audio for the Zoom sessions.

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Definitions:

Ciliary Ganglion

A parasympathetic ganglion located in the orbit that plays a role in controlling the ciliary muscles of the eye, affecting lens shape and pupil size.

Otic Ganglion

A small parasympathetic ganglion located just below the ear, associated with the glossopharyngeal nerve, involved in salivation and lacrimation.

Parasympathetic Cranial

Pertaining to the cranial part of the parasympathetic nervous system, which helps control bodily functions when at rest, like saliva production and slowing the heartbeat.

Glossopharyngeal

A cranial nerve (IX) that manages taste and other functions in the throat and tongue.