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You Are Reading an Old Case Study About an Application

question 21

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You are reading an old case study about an application running on Windows 95. The application became unresponsive and caused the OS to freeze, prompting a restart of Windows 95. What is the most likely reason Windows 95 froze and had to be restarted?


Definitions:

Customer Loyalty Program

Marketing strategies designed to encourage customers to continue to shop at or use the services of a business through rewards and incentives.

Customer Purchase History

A record of all transactions a customer has made with a company, used to analyze buying behavior patterns.

Customer Surveys

A method of collecting feedback from customers to understand their satisfaction levels, preferences, and expectations regarding products or services.

Customer Relationships

The interactions and engagements a business maintains with its customers, aiming to build loyalty and repeat business.

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