Decreased Customer Service Is a Hidden Cost of Turnover

question 95

True/False

Decreased customer service is a hidden cost of turnover.

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Definitions:

Distress

Extreme anxiety, sorrow, or pain, often affecting a person’s mental or physical health.

Abnormal

Deviating from what is considered normal or typical, often in reference to behavior or physical conditions.

Danger To Self

A situation or state in which an individual poses a significant risk of harm to their own health, life, or well-being.

Abnormal Functioning

Patterns of behaviors, thoughts, or emotions considered to deviate significantly from societal norms or expectations, often causing distress or disability.