When Clients Complain About the Failings of Their Significant Others

question 19

True/False

When clients complain about the failings of their significant others, the authors suggest that the interviewer ask questions which both respect these perceptions and shift the focus to the client.

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Definitions:

Summary Report

A report generated by a management information system that provides a consolidated picture of detailed data; these reports usually include some calculation or visual displays of information.

Transactions

In computing and database management, a transaction is a sequence of information exchange and work done in database systems that are treated as a single unit of work; it must either complete entirely or not at all.

MIS

Short for Management Information Systems, these are computerized databases of financial information organized and programmed in such a way that they produce regular reports on operations for every level of management in a company.

Data Mart

Small slices of a data warehouse grouped together and separated from the main body of data in the data warehouse so that related sets of data can be analyzed.