According to the Authors, Clients' Perceptions of the Significance of Crisis

question 9

True/False

According to the authors, clients' perceptions of the significance of crisis events for their lives can and do shift, sometimes dramatically so.

---

Definitions:

Employee Morale

Employee morale refers to the overall outlook, attitude, satisfaction, and confidence that employees feel at work.

Servant Leadership

A leadership philosophy which emphasizes the leader's role as serving the needs of others, focusing on helping team members grow and perform as highly as possible.

Top-down

An approach or strategy in management and decision-making where the highest levels of an organization dictate policies or directions that flow down through its tiers.

Bottom-up

An approach or process that starts at the lowest or most basic level and progresses upwards, often encouraging participation and input from all levels of a hierarchy.