A Nursing Manager Wants to Be Involved in Activities That

question 13

Multiple Choice

A nursing manager wants to be involved in activities that would systematically improve quality care.The manager would best accomplish this by:

• A) ensuring that temporary agency nurses fill open positions.
• B) hiring only baccalaureate-prepared nurses on that unit.
• C) preparing cost estimates for a new telemetry system.
• D) teaching nurses on the unit to use positive conflict-resolution skills.

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Definitions:

Service Delivery

The act of providing a service to customers or clients, encompassing the processes and activities involved in meeting their needs and expectations.

Break-even Point

The financial state where total costs and total revenues are equal, resulting in neither profit nor loss for the business.

Leadership Abilities

The skills and competencies that enable an individual to inspire, influence, and guide others towards achieving common goals and objectives.

Inventory Control

The systematic process of ordering, storing, and using a company's inventory, including raw materials, components, and finished products, to minimize costs and maximize efficiency.