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FAB Statements
Marketing messages highlighting the Features, Advantages, and Benefits of a product or service to persuade potential buyers.
SELL Sequence
A sequence of things to do and say to stress benefits important to the customer: show the feature, explain the advantage, lead into the benefit, and let the customer talk by asking a question about the benefit.
Close
The final step in the sales process where the salesperson secures agreement from the customer to proceed with the purchase.
Benefit Questions
Questions asked by a salesperson to prompt potential buyers to think about how a product or service could specifically benefit them.
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