When a Worker Must Make a Diagnosis in Order to Obtain

question 12

Multiple Choice

When a worker must make a diagnosis in order to obtain third-party payments, they tend to use "the least noxious diagnosis" because:

• A)It allows the insurance company to see that the client really is in need of services.
• B)It can protect the client's future employment prospects.
• C)It limits the adverse impact on a client's self-esteem should they become aware of the diagnosis.
• D)B and C
• E)All of the above

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Definitions:

Affective Events Theory

This theory outlines how work-related events trigger emotional reactions, which can, in turn, influence employees' attitudes and behaviors in the workplace.

Emotional Labor

The management of one's emotions to display the appropriate feelings for a job, often seen in service-oriented professions.

Job Demands

The range of physical, mental, social, and organizational aspects of a job that require sustained effort and skills.

Hypothetical Constructs

Abstract concepts or theories that are utilized to describe or explain behaviors and phenomena, but which are not directly observable.