Crossover Claims Encourage an Automatic Rejection from the Secondary Payer

question 30

True/False

Crossover claims encourage an automatic rejection from the secondary payer for any claim the primary payer has rejected.

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Definitions:

Counterproductive

Actions or behaviours that have the opposite effect of what is intended or desired, often hindering achievement.

Clarification

The act of making a statement or situation less confused and more comprehensible.

Paraphrasing

The process of rewording or rephrasing someone else’s statement to ensure understanding or to provide clarity.

Verbal Listening Responses

Responses in a conversation that indicate active listening, such as paraphrasing, summarizing, and asking questions.