Every Value Chain Starts with the Development of Key Capabilities

question 15

True/False

Every value chain starts with the development of key capabilities in the area of customer service (training and development).

---

Definitions:

Space Occupied

The area utilized by a business for its operations, including manufacturing, storage, and office space.

Step-down Method

A cost allocation method that sequentially assigns service department costs to other departments, including other service departments, based on specified criteria.

Machine Hours

A measure of production time, representing the total hours that machinery is operated in the manufacturing of a product.

Number Of Employees

The overall number of people working for a firm, encompassing both those in full-time and part-time positions.