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In waiting line systems where the length of the waiting line is limited,the mean number of units entering the system might be less than the arrival rate.
Perception
relates to the way in which something is regarded, understood, or interpreted by individuals, which can significantly influence their thoughts and actions.
Feedback
Information provided as a response to an action or process, which can be used for adjustment, improvement, or reinforcement of future actions.
Negotiators
Individuals who engage in discussions with the aim of reaching an agreement or resolving a dispute between parties.
Explanations
Statements or reasons given to justify actions or make something clear.
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