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Technician A says that when replacing a thermostat the temperature sensing bulb faces out of the block. Technician B says that engines with aluminum heads should use antifreeze with special (silicate) additives. Who is right?
Social Loafing
The inclination of people to put in less effort when they are part of a group compared to when they work by themselves.
Groupthink
A phenomenon that occurs within a group of people, where the desire for harmony or conformity results in an irrational or dysfunctional decision-making outcome.
Normative Social Influence
The influence of other people that leads an individual to conform in order to be accepted and liked by the group, even if it means going against their own beliefs or behaviors.
Persuasive Arguments Theory
A theory that focuses on how the quality and the quantity of arguments can influence attitude change and persuasion.
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