Two Technicians Are Discussing the Part Installed on the Front

question 41

Multiple Choice

Two technicians are discussing the part installed on the front of the crankshaft to control its twisting. Technician A says that it is called a harmonic balancer. Technician B says that it is called a vibration damper. Who is right?

• A)Technician A only
• B)Technician B only
• C)Both A and B
• D)Neither A nor B

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Definitions:

Shock Or Surprise

An emotional or physical response to an unexpected event or piece of information.

Direct Approach

A communication style that is straightforward and to the point, without unnecessary details or digressions.

Negative Message

Communication that conveys a refusal, denial, or unfavorable information in a tactful way.

Positive Statement

An assertion that can be tested and validated, often used in economics to describe facts without judgment.