Christopher Notices That His Discover Card Statement Gives the Company's

question 84

Multiple Choice

Christopher notices that his Discover Card statement gives the company's Web address (Discovercard.com) and directs him there to pay his bills and answer his questions. What e-business strategy is Discover employing with this reference to its Web site?

• A) Increasing revenue streams
• B) Decreasing expenses
• C) Selling additional services such as fraud insurance
• D) Reallocating its revenue stream
• E) Decreasing revenue streams

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Definitions:

Preferred Suppliers

Vendors that are given priority due to their reliable quality, service, or pricing.

Unnecessary Duplication

Redundant processes or activities that do not add value, leading to inefficiency and wasted resources.

Refusal To Accept Shipments

The act of rejecting delivery of goods or products, typically due to issues related to quality, accuracy, or terms of a contract.

Buyer-supplier Satisfaction Matrix

A tool used to evaluate and improve the relationship between buyers and suppliers by mapping out satisfaction levels of both parties.