After Jeremy Has Made His Sales Presentation and Answered the Prospect's

question 192

Multiple Choice

After Jeremy has made his sales presentation and answered the prospect's objections, he says, "When would you like to take delivery of the copier?" This is called a

• A) trial closing.
• B) follow-up.
• C) slick seller.
• D) clincher.
• E) negotiation for delivery terms.

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Definitions:

Digits

Digits refer to the fingers and toes in humans and other animals, which are essential for various functions such as grasping and balance.

Index Finger

The second digit of the human hand, located between the thumb and the middle finger, often used for pointing.

Sternocleidomastoid

A muscle located in the neck that is responsible for turning the head side to side and nodding.

Sternal Manubrium

The triangular upper portion of the sternum that articulates with the clavicles and the first two pairs of ribs.