Joel Green Has Been Working at the Bicycle Superstore for About

question 45

Multiple Choice

Joel Green has been working at The Bicycle Superstore for about two weeks.This morning he noticed that the store's inventory on bicycle tire repair kits is out, but he is unsure of whom he should report to for approval to place an order for more kits.Joel is unclear about the

• A) chain of command.
• B) degree of specialisation.
• C) level of authority.
• D) span of management.
• E) nature and degree of departmentalisation.

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Definitions:

Finished Goods

These are products that have completed the manufacturing process and are ready for sale.

Customer Costs

Expenses that a customer incurs as a result of doing business with a company, including purchase price, maintenance, and operational costs.

Sales Calls

Personal visits or telephone calls made by sales representatives to potential customers for the purpose of selling products or services.

Customer Inquiries

Any form of communication from customers seeking information about products, services, or the company.