A Local Retailer Calls Its Customers When It Receives Merchandise

question 139

Multiple Choice

A local retailer calls its customers when it receives merchandise that they may be interested in, provides individual service to each customer, provides forms and phone numbers for complaints and comments, and has a 100 percent satisfaction guarantee. Which objective is this business working hard to accomplish?

• A) Making a profit
• B) Achieving low employee turnover
• C) Satisfying the needs of its customers
• D) Increasing the owner's wealth
• E) Keeping up with the current technology

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Definitions:

Following Reaction

Refers to the sequence of steps that occur in a chemical process or the outcome of a specific chemical reaction.

Cyclic Structure

An arrangement of atoms in a molecule that forms a ring.

Functional Groups

Particular configurations of atoms situated in molecules that govern the signature chemical reactions of the molecules.

Glucose

An essential energy-providing simple sugar found in living entities and a constituent of a wide variety of carbohydrates.