Your Office Is Being Expanded,which Is Good,but the Noise of Construction

question 21

Multiple Choice

Your office is being expanded,which is good,but the noise of construction is bothering some workers.Some complain of headaches,others of hearing problems.If you are the Safety Director for the firm,which of the following would you recommend as the best remedy?

• A)the firm should supply earplugs to the office staff, and try other means to reduce noise from the construction site
• B)the construction firm should be ordered to work more quietly
• C)those who are suffering from hearing problems and headaches should go home
• D)all of these

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Definitions:

Downward Communication

The flow of information from higher levels of organizational hierarchy to lower levels, often involving directives and updates.

Filtering

The process of selectively presenting, withholding, or modifying information or messages in communication.

Chain of Command

A system in organizations where authority and responsibility flow from the top ranks down to the lower ranks in an orderly and clear manner.

Ineffective Communication

The inability to convey information or express thoughts clearly and efficiently, leading to misunderstandings or failed message transmission.