Which of the Following Is Not a Retention Strategy

question 7

Multiple Choice

Which of the following is not a retention strategy?

• A)Enacting a customer loyalty program
• B)Giving discounts when customers buy in larger quantities
• C)Getting customers to "trade up" to more expensive products in the product line
• D)Developing new uses for a product
• E)All of the above are retention strategies.

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Definitions:

Activity Variances

The difference between the budgeted costs based on standard activity levels and the actual costs incurred, related to specific business activities.

Activity Variances

Differences between the expected levels of activity used for costing purposes and the actual levels of activity observed, which can impact on cost calculations.

Total Expenses

The sum of all costs and expenses incurred by a business during a specific period, including operational and non-operational costs.

Flexible Budget

A budget that adjusts to changes in the volume of activity, providing a more accurate basis for performance evaluation.