Tim Just Purchased a New Tread Mill

question 77

Multiple Choice

Tim just purchased a new tread mill. Before ringing up the sale, the salesperson offers Tim an expensive 3-year warranty on the machine for $300. Tim rejects the offer. The salesperson then offers a 1-year warranty for $100, which Tim accepts. This is an example of what social influence principle?

• A) Liking
• B) Automaticity
• C) Authority
• D) Reciprocity
• E) Commitment and consistency

Explain the concept of intrapersonal conflict and its types.

Grasp the effectiveness and applicability of withdrawal and conversion mechanisms to conflict resolution.

Understand the compromise mechanisms to manage interpersonal conflicts.

Assess the efficacy of conflict reduction techniques like administrative orbiting and secrecy.