Jasmine Goes Out of Her Way to Display a Caring

question 26

Multiple Choice

Jasmine goes out of her way to display a caring attitude to one of her customers during a sales call.The customer establishes a long-term relationship with Jasmine's company.This is an example of

• A) the influence of role models on attitudes.
• B) how aptitude can lead to success in someone's career.
• C) how attitudes can be a powerful force in an organization.
• D) the power of a reference group on the formation of attitudes.

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Definitions:

Obstructionist Strategy

A corporate social responsibility strategy that tries to avoid and resist pressures for social responsibility.

Economic Responsibility

The obligation of an organization to make decisions and take actions that will contribute to the economic well-being of society.

Classical View

A perspective on management and organizational theory that emphasizes efficiency, hierarchical structure, and the importance of planning and formal procedures.

CSR

Corporate Social Responsibility (CSR) refers to a company's commitment to operate in an economically, socially, and environmentally sustainable manner.