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If Coefficient Alpha Reliability Is Unacceptably Low, Then the Items

question 17

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If coefficient alpha reliability is unacceptably low, then the items on the selection measure may be assessing more than one characteristic.


Definitions:

Health Care Costs

The expenses associated with medical services and products, including treatment, medications, hospital stays, and health insurance.

Managed Care

A health care delivery system aimed at managing cost, quality, and utilization of services, often involving pre-arranged networks of providers and significant oversight of care.

Satisfaction

The state of being content or pleased with an outcome, service, or situation.

Quality of Care

The degree to which health care services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.

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