Explain the Distinction Kaplan and Norton Make Between Strategic Objectives

question 39

Essay

Explain the distinction Kaplan and Norton make between strategic objectives and measures,and diagnostic objectives and measures.

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Definitions:

Standardized Forms

Pre-designed documents or formats used universally to ensure uniformity and consistency in data collection or processing.

Narrative Recordings

Detailed descriptions or accounts of events or interactions, often used in qualitative research, counseling, or healthcare settings to capture complex experiences.

Identifying Data

Information that allows for the identification of individuals, including name, age, gender, social security number, and other personal details.

Recorded Information

Information that has been documented and stored in a retrievable form, ranging from written records to digital data.