Power and Politics Can Be Exerted

question 31

Multiple Choice

Power and politics can be exerted:

• A) Through clearly defined terms
• B) Stories and symbols
• C) Top down communications
• D) By individuals as well as by groups

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Definitions:

Order-taker Salespeople

Sales staff whose primary role is to take and process orders rather than actively sell a product or service.

Consultative Seller

A sales approach where the seller acts more as an advisor, understanding the needs of the buyer and offering solutions that specifically address those needs, rather than just pushing for a sale.

Trusted Advisor

A role or relationship in which an individual or organization provides expert advice and guidance in a particular area, earning high levels of trust from clients.

Missionary Salespeople

Sales representatives whose primary role is to promote the company’s products indirectly by educating potential customers, rather than directly selling the product.