Examlex
Which of the following statements is incorrect?
House of Quality
A fundamental part of the Quality Function Deployment process that translates customer requirements, based on marketing research and benchmarking data, into an appropriate number of engineering targets to be met by a new product design.
Service Provider
A company or individual that offers services to others in exchange for payment.
Customer Expectations
The beliefs or standards that customers have regarding the quality, delivery, and benefits of products or services.
Time-Based Competition
A business strategy that focuses on reducing the time needed to conceive, develop, manufacture, and market products.
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