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question 5

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Choose the one most appropriate answer for each.
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Describe the relationship between job satisfaction and employee behaviors, including turnover, organizational citizenship, and customer satisfaction.
Recognize the impact of life events on job satisfaction and turnover decisions.
Understand the role of rewards and performance feedback in employee satisfaction.
Comprehend the relationship between job satisfaction, organizational commitment types, and their effects on organizational outcomes.

Definitions:

Divergent Thinking

A thought process or method used to generate creative ideas by exploring many possible solutions.

Journaling Method

A technique for personal reflection and record-keeping that involves regular writing of experiences, thoughts, and feelings.

Reflection Journal

A personal record in which individuals write down their experiences and reflect upon them to gain insights.

Learning Dimension

Aspects or areas of the learning process, such as cognitive, emotional, and social dimensions that affect how learning occurs.

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