Which of the Following Statements Is False

question 201

Multiple Choice

Which of the following statements is false?

• A) Sales force automation programs focus on the special needs of a firm's sales force.
• B) Sales force automation programs provide sales representatives with an organized database.
• C) Vendors guarantee that a firm's sales will increase by 10 to 15 percent if they use sales force automation programs.
• D) With a good sales force automation program, information about potential customers can be shared with other employees within a firm.
• E) A good sales force automation program can provide information about how clients were approached, what the results were of the last contact, and who else in the firm has interacted with the client.

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Definitions:

Contribution Format

An income statement format that separates fixed and variable costs to highlight the contribution margin.

Income Statement

A summary of a company's financial performance over a certain period, detailing revenue, expenses, and profits or losses, revealing the company's ability to generate profit.

Cost-Volume-Profit Analyses

A financial analysis tool that helps determine how changes in cost and volume affect a company's operating profit.

Total Contribution Margin

The difference between total sales revenue and total variable costs, indicating the contribution towards covering fixed costs and profit.