General Mills Has Been Able to Extend the Life of Bisquick

question 156

Multiple Choice

General Mills has been able to extend the life of Bisquick baking mix by

• A) significantly improving the product's formulation.
• B) providing good customer service.
• C) including recipes in the box.
• D) improved advertising.
• E) using personal selling.

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Definitions:

Communication Barrier

Any obstacle that impedes the conveyance or understanding of information between individuals or groups.

Mirroring

Form of nonverbal communication to overcome communication barriers by subtly imitating another; used to improve rapport with another person.

Appearance

The way that someone or something looks to other people, encompassing aspects like clothing, cleanliness, and style.

Subtle Manner

A way of doing things that is not obvious or direct but still effectively communicates the intended message.