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Glenn owns and operates a large hardware store in Missouri that employs about fifty people. He delegates some of the decision making to two managers, but he remains the only owner. Glenn's business is organized as a
Feedback
Information provided about someone's performance or behavior, intended to guide future improvements.
Technostress
A modern type of stress caused by an inability to cope with new technologies in a healthy manner, leading to feelings of overwhelm and inefficiency.
Information Overload
The state of having too much information to process, making decision-making and understanding difficult.
Message Congruency
The degree to which a message is consistent with existing attitudes, behaviors, or beliefs of an audience.
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