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XYZ Coffee Nancy Is a Highly Respected Person Within Her Community. She

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XYZ Coffee

Nancy is a highly respected person within her community. She is Hispanic in a largely Caucasian-populated area. Since Nancy was looking for a new job, she went to a new company in the area called XYZ Coffee, where she applied for a position. After the interview, Nancy felt confident that she would be hired because of her qualifications. However, she did not get a call back. Initially, Nancy did not think twice about it, but she felt differently when she visited the same coffee store later to purchase something for a friend. The company had hired an inexperienced Caucasian male with a history of unemployment. At this point, Nancy was quite aggravated, but she left the issue alone.

She ended up asking an associate for an espresso machine. The employee informed Nancy where the machine was located and retrieved it for her. Nancy asked if there were any other espresso machines of higher quality. When the associate said no, Nancy purchased the item and left. After she gave the gift to her friend, she noticed a much better quality espresso machine that someone else had given her. Nancy asked where they had purchased it, and they responded, “XYZ Coffee.”

-Refer to XYZ Coffee. Nancy is a(n) ____ within her community.

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Definitions:

Heated Arguments

Intense and often passionate discussions, characterized by elevated emotion and sometimes conflict.

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An assault which results in more severe consequences or is committed with a weapon or intent to commit a serious crime.

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Families characterized by negative behavior patterns and relationships that significantly impair the emotional, psychological, and often physical well-being of individuals within the family.

Public Schools

In many countries, including the UK, refers to traditionally prestigious and selective schools that charge fees; in the US, it refers to free schools funded by the government accessible to all children.

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