The Approach to Handling Conflict Can Result in Resentment and Deterioration

question 58

Multiple Choice

The approach to handling conflict can result in resentment and deterioration of the work climate.

• A)collaborating, confronting, or problem solving
• B)avoiding or withdrawing
• C)competing or forcing
• D)accommodating or smoothing

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Definitions:

Success

Refers to the accomplishment of an aim or purpose.

Equifinality

A principle that a given end state can be reached by many potential means or from different starting points in complex systems.

Systems Theory

A conceptual framework that examines entities as complex systems made up of interrelated components, suggesting that understanding the whole system requires looking at the interconnections and processes within it.

Leon Festinger

A psychologist known for his theory of cognitive dissonance, which explores how people strive for internal consistency between their beliefs and behaviors.