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During the Project Life Cycle, Project Managers Encounter Many Occasions

question 14

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During the project life cycle, project managers encounter many occasions to employ their negotiating skills in interactions with the sponsor or customer, the project organisation's management, subcontractors, vendors, and end users of the project's end product.The subject of negotiations can be contract terms and conditions, obtaining specific resources to staff the project, subcontractor prices, vendor delivery schedules, payment for damages, the cost or schedule impact of changes, customer approval of designs, the need for rework if quality standards were not met, the best approach to resolve a technical performance issue, interpretation of acceptance criteria or test results, approaches to get the project back on track if it is behind schedule and/or over budget, and so on.

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Definitions:

Dominate

To have control or exert power over; often implies overpowering or leading others in a particular context or situation.

Outgroup

Any group with which an individual does not identify or feel a part of, often viewed with prejudice or hostility.

Stereotype Content Model

A social psychology theory suggesting that stereotypes along two dimensions, warmth and competence, determine our feelings towards social groups.

Core Emotions

Fundamental human emotions that are universally recognized and experienced across cultures, such as happiness, sadness, fear, disgust, anger, and surprise.

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