Scientific Management Sought to Minimize the Time and Effort Required

question 4

Multiple Choice

Scientific management sought to minimize the time and effort required for factory workers to complete a task.In services, a parallel process is called

• A)the sectoral transformation.
• B)tertiarization.
• C)routinization.
• D)total quality management.
• E)face-work.

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Definitions:

Stress

A physical or emotional response to external pressures or demands, often resulting in feelings of tension and strain.

Psychoneuroimmunology

The interdisciplinary study exploring the interactions between the nervous system, psychological processes, and the immune system.

Immune Reaction

The body's defense mechanism in response to foreign substances, involving the activation of white blood cells and the production of antibodies.

General Adaptation Syndrome

A three-phase response pattern to stress described by Hans Selye, including alarm, resistance, and exhaustion stages.