Scientific Management Sought to Minimize the Time and Effort Required

question 4

Multiple Choice

Scientific management sought to minimize the time and effort required for factory workers to complete a task.In services, a parallel process is called

• A)the sectoral transformation.
• B)tertiarization.
• C)routinization.
• D)total quality management.
• E)face-work.

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Definitions:

Operant Conditioning

The act of modifying how strongly a behavior is exhibited by the application of positive or negative stimuli.

Lever Pressing

Lever Pressing is an experimental procedure in behaviorism where an animal is trained to press a lever to receive a reward.

Rats

Small rodent animals often used in scientific research due to their physiological similarity to humans and their manageable size.

Primary Reinforcer

A stimulus that satisfies a biological need and innately motivates behavior, such as food, water, or sleep.