Which One of the Following Is Not Part of the Balanced

question 13

Multiple Choice

Which one of the following is not part of the balanced scorecard framework?

• A)Internal business processes
• B)Customer
• C)Financial
• D)Operations and information systems

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Definitions:

Expected Return

The weighted average of all possible returns for an investment, with weights representing the probabilities of each outcome.

Total Risk

The entire range of uncertainties including market and specific risks that affect the value of an investment.

Unsystematic Risk

The risk associated with a particular company or industry, as opposed to the market as a whole; also known as specific or idiosyncratic risk.

Market Level

The current status or position of prices, stocks, or commodities within a particular market.