In Addition to Market Commonality, Resource Similarity, Awareness, Motivation and Ability

question 12

Multiple Choice

In addition to market commonality, resource similarity, awareness, motivation and ability, firms evaluate three other factors - ________ - to predict how a competitor is likely to respond to competitive actions.

• A)reputation, market potential and resource commitment
• B)type of competitive action, reputation and market dependence
• C)market dependence, resource commitment and retaliation
• D)type of competitive action, relative size and relative innovativeness

---

Definitions:

Verbal Communication

The process of conveying messages and information through spoken words.

Facial Language

The use of facial expressions to communicate emotions, intentions, or social information, forming an integral part of non-verbal communication.

Grapevine

An informal channel of communication within an organization, which is based on personal contacts and unofficial lines of communication.

Employees' Opinions

The perspectives, beliefs, and attitudes of employees regarding their workplace, workplace conditions, management, and organizational policies.