For Capabilities to Be a Source of Competitive Advantage, They

question 11

True/False

For capabilities to be a source of competitive advantage, they must allow a firm to perform value-creating activities in a manner that provides value similar to that provided by competitors.

Identify the types and content of training most prevalent in Canadian organizations and their purposes.

Recognize the importance of technical, management, and safety training in adapting to change and competition.

Appreciate the role of orientation training in aligning new employees with organizational values and practices.

Analyze the relationship between investment in essential skills training and productivity, absenteeism, and turnover.

---

Definitions:

Leader-follower Congruence

The degree of alignment between the values, goals, and actions of leaders and their followers within an organization or group.

Transparency

The practice of being open, honest, and straightforward about various activities, allowing stakeholders to have insight into the decisions and actions of an organization.

Two-way Process

A form of communication or interaction where both parties send and receive information, leading to mutual understanding and engagement.

Conflict Management

The practice of identifying and handling conflicts in a wise, fair, and efficient manner.