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In Addition to Altering the Types of Products Offered to These

question 62

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In addition to altering the types of products offered to these aging segments of the population,retailers will also need to shift the types of services provided if they are to gain the consumers' dollar.


Definitions:

Skills Standardization

The process of ensuring that skills and competencies meet a consistent standard across individuals or organizations.

Inputs Standardization

The process of ensuring that inputs or resources used in a system or process meet specific, consistent standards.

Direct Supervision

A management approach where supervisors have immediate oversight and control over the work and conduct of their subordinates.

Standardization of Work Processes

The practice of establishing common procedures and criteria to ensure consistency and efficiency in operations.

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