To Be Effective as a Successful General Manager of a Hotel

question 32

Multiple Choice

To be effective as a successful general manager of a hotel, the manager should exhibit all of the following traits except:

• A)leadership and people skills
• B)attention to detail and follow through
• C)effective delegation
• D)computer programming skills

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Definitions:

Work Outcomes

The results or outputs generated through employee efforts, which can include productivity, quality, and satisfaction levels.

Unionization Rates

The percentage of a workforce that is a member of a union or covered by a union contract.

Union Certification Elections

Union Certification Elections are formal voting processes conducted to determine whether a majority of employees wish to be represented by a union in collective bargaining with their employer.

Labour Relations Board

A regulatory body that oversees labor relations and disputes, ensuring fair practices and compliance with labor laws.