In House and Guest Communications in a Hotel Are Managed

question 41

Multiple Choice

In house and guest communications in a hotel are managed by:

• A)point of sales systems or POS
• B)front office
• C)property management system or PMS
• D)telecommunications or CBX/PBX

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Definitions:

Responsiveness

The ability of an organization or system to quickly react to changes or needs within its environment or among its stakeholders.

Supply Chain

The network of all the individuals, organizations, resources, activities and technology involved in the creation and sale of a product, from the delivery of source materials from the supplier to the manufacturer, and eventually to the end user.

Replenishment Lead Time

The interval between the placement of an order and its delivery, significant in inventory management and planning.

Product Availability

The degree to which products are in stock and accessible to customers when they want to purchase them.