Airport Hotels

question 9

Multiple Choice

Airport hotels:

• A)are generally not full service
• B)are conveniently located with a higher cost
• C)range from 200- 600 rooms with full service
• D)have less space for meetings

---

Definitions:

Sales Presentation

A promotional talk or pitch aiming to persuade potential buyers to purchase a product or service, often incorporating demonstrations or slides.

Environmental Achievement

The accomplishment of significant positive impacts on the environment through conservation efforts, pollution reduction, and sustainability practices.

Reservations

The act of keeping something, such as a table, seat, or room, held for a person's future use or the record/commitment itself.

Service Quality

The degree to which a delivered service meets or exceeds the expectations of the customer, often considered a critical factor in customer satisfaction and loyalty.