TQM or Total Quality Management Is

question 13

Multiple Choice

TQM or Total Quality Management is:

• A)difficult to implement in the hospitality industry
• B)a continuous process that works best when managers are also good leaders
• C)is usually used only in back of the house operations
• D)most effective in an environment where computers are used

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Definitions:

Continuous Drip Feedings

A method of providing nutrients directly to the gastrointestinal tract using a steady, continuous flow, often used when a patient cannot eat by mouth.

Temperature Monitoring

The process of continuously measuring and recording body or environmental temperature to assess health or conditions.

Tepid Water Sponging

A method of gently applying lukewarm water to the skin, often used to reduce fever or cleanse the body.

Glass Mercury Thermometer

A traditional thermometer that uses mercury encased in glass to measure temperature.