Because All Retailers Are Able to Buy from the Same

question 71

True/False

Because all retailers are able to buy from the same vendors,merchandise alone does not make a store exciting.Therefore,in-store happenings,such as a sales promotion,must be used to generate excitement.

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Definitions:

Customer Needs

Customer needs refer to the essential requirements and desires of customers that motivate their purchase decisions and loyalty to a product or service.

Continuous Improvement

A continuous process aimed at enhancing products, services, or processes through gradual improvements progressively.

Internal Customers

Employees or departments within an organization that rely on the support or services of each other to accomplish their tasks.

CRM Program

Customer Relationship Management program; a system for managing a company's interactions with current and potential customers, often leveraging data analysis about customers' history with a company to improve business relationships.