Nordstrom's Return Policy to "Replace Anything on Demand,no Matter How

question 62

Multiple Choice

Nordstrom's return policy to "Replace anything on demand,no matter how expensive,no questions asked," is an example of a:

• A) pretransaction service.
• B) personal shopping service.
• C) transaction service.
• D) price image of the store.
• E) posttransaction service.