When Telling a Customer About a Product,the Salesperson Should

question 91

Multiple Choice

When telling a customer about a product,the salesperson should:

• A) give the customer all the technical information needed to understand how the product works.
• B) stress the features that are the product's outstanding qualities.
• C) tell the customer the price is right.
• D) suggest that the customer do some comparison shopping before making the purchase decision.
• E) not let the customer handle the product until the salesperson has finished the presentation.

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Definitions:

Postmature

Relating to an infant born after the usual term of pregnancy, typically more than 42 weeks of gestation.

Cesarean Delivery

A surgical procedure used to deliver a baby through incisions in the mother’s abdomen and uterus, typically used when a vaginal delivery would put the baby or mother at risk.

Fetal Heart Monitors

Devices used to listen to and record the heart rate of a fetus during pregnancy and childbirth, ensuring the baby's health.

Breech Births

Births in which the baby is positioned to come out feet or bottom first rather than the head.