Deviations from Standard

question 7

Multiple Choice

Deviations from standard:

• A) Should be investigated only if they are below standard.
• B) Should be investigated randomly.
• C) Should be investigated if they are significant or recurring.
• D) Should be handled by the employees themselves.

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Definitions:

Congruent

In agreement or harmony; matching or fitting together well.

Abstract Level

The degree to which an idea, statement, or concept is general, non-specific, and divorced from specific instances or practical application.

Value

The importance, worth, or usefulness of something, often guiding principles or standards of behavior for individuals or societies.

Attitude

A settled way of thinking or feeling about something, typically reflected in a person's behavior.