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Figure 13-3
-The payoff matrix is a fundamental tool of
Management Function
The activities that are performed by managers to plan, organize, direct, and control resources to achieve specific organizational goals.
Planning Process
The series of steps taken by individuals or organizations to identify objectives and determine the strategies by which those objectives can be achieved.
Organization Levels
The hierarchical layering of an organization into different levels, typically including top management, middle management, and operational employees.
Filter Down
The process by which policies, decisions, or information move from higher levels of an organization to lower levels.
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