Which of the Following Is Not a Quality Dimension Relating

question 71

Multiple Choice

Which of the following is not a quality dimension relating to services?

• A) empathy
• B) assurance
• C) durability
• D) tangibles
• E) responsiveness

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Definitions:

Standards Of Beauty

Socially constructed ideals that define what is considered attractive or desirable within a culture or society.

Prosocial Behavior

Actions intended to benefit others, such as helping, sharing, or donating, driven by empathy and moral principles.

Displaying Wealth

Showing off one's financial assets or luxurious possessions to others as a mark of social status.

Ostracism

The exclusion or rejection of an individual from a social or professional group.